21 lines
919 B
YAML
21 lines
919 B
YAML
- id: written-filing
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title: Written Filing Process
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componentId: filing
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fieldId: filingProcess
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content: |
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1. Complainant fills out a standard form describing the dispute
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2. Form includes sections for: parties involved, description of the issue, desired outcome
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3. Submission can be made via email, website, or physical drop-off
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4. Complainant receives confirmation of receipt
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5. Submission is reviewed for completeness within 48 hours
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- id: verbal-filing
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title: Verbal Filing Process
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componentId: filing
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fieldId: filingProcess
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content: |
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1. Complainant schedules a meeting with a designated intake person
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2. During the meeting, the intake person documents the dispute details
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3. The intake person reviews the documented information with the complainant
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4. Once approved, the complaint is officially filed
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5. Complainant receives a copy of the documented complaint |