id: nvc-feelings-and-needs-dialogue title: NVC Feelings and Needs Dialogue description: >- The second and third steps of Marshall Rosenberg's Nonviolent Communication — identifying feelings and the underlying needs that drive them. Used to move from observation to connection without blame. source: Center for Nonviolent Communication source_url: https://www.cnvc.org/ tags: [nvc, communication, feelings, needs, conflict] forked_from: null image: null steps: - headline: Name the feeling description: >- The speaker identifies and names what they feel in response to the observation: "I felt hurt and anxious..." rather than "I felt you were wrong." - headline: Name the need description: >- The speaker identifies the need underlying the feeling, not the other person's behaviour: "...because I have a need for respect and for predictability in our agreements." - headline: Check the need description: >- The listener reflects the need back and asks if they have understood, without agreeing or disagreeing. - headline: Repeat for the other description: >- The other person now identifies their own feelings and needs in the same form, building a shared picture of what each is needing. outcome: >- Both parties articulate the needs at stake, moving from positions to the universal needs that can be met in many ways. practice: >- Feelings are not judgements — "I feel ignored" is often a thought about the other. "I feel lonely" is a feeling. Needs are universal — "respect," "safety," "contribution" — not strategies.