- id: direct-notification title: Direct Notification Process componentId: notification fieldId: notificationMethod content: | 1. All parties are notified in writing within 72 hours of a filed complaint 2. Notification includes a copy of the complaint and next steps 3. Parties confirm receipt of notification 4. If no confirmation is received within 48 hours, a secondary contact method is used 5. All notifications maintain privacy and confidentiality standards - id: facilitated-notification title: Facilitated Notification Process componentId: notification fieldId: notificationMethod content: | 1. A neutral facilitator contacts all parties individually 2. The facilitator explains the process and shares the complaint details 3. Parties have an opportunity to ask questions about the process 4. The facilitator documents that notification has occurred 5. Follow-up written summary is provided to all parties